FAQ'S

Can I get a refund? 

We do not accept refunds. We accept exchanges up to 30 days if a garment is faulty or does not fit. We also accept returns for store credit.

 

How long does shipping take?

For standard shipping, please allow up to 7-10 business days for garments to be processed (hand-cut, sewn, and packaged). After orders are processed, please allow up 5-7 business days for the package to reach you.

 

Is expedited shipping available?

As of now we are not accepting payments for expedited shipping as we are working on order processing times

 

Is international shipping available? How long does it take? 

International shipping is discontinued for the time being until further notice.

 

What shipping services are used? 

We use USPS Ground in domestic areas only. 

 

Do you accept custom orders? 

Yes! Please check our custom order page to submit your custom request. 

 

Can I request my garment to be my exact body measurements?

Yes! Please email us at TheSelvaStudios@gmail.com with your order number and exact pant measurements (waist, hip and inseam in inches) top measurements, (bust, arm and waist in inches) or dress measurements (bust, arm, waist, hip. inseam in inches).

 

How can I see what size to order? I am not sure about my size. 

We have a credible size chart listed on our sizing page. Please refer to the chart to get your exact size.

 

I want a garment but it is no longer in stock. Will it be restocked? 

We source, cut, and sew all of our pieces. Due to that, all pieces are limited and once sold out, it will not be restocked (unless announced).